Business Process Automation
Business process automation, without the busywork.
Replace repetitive manual tasks with reliable, automated workflows.
What is business process automation?
Business process automation replaces repetitive manual steps, like re-typing orders, chasing approvals or compiling weekly reports, with workflows that run on their own and involve people only when judgement is needed. We map the process first, automate the parts that are stable, and leave clear exception handling for everything else.
Signs a process is ready to automate
- The same data is typed into more than one system.
- Work stalls while someone waits for an approval or an email reply.
- Reports are rebuilt by hand every week or month.
- Mistakes come from copy-paste, not from bad decisions.
- Volume is growing faster than you can hire.
Example system
An order-to-invoice workflow that runs itself.
Orders arriving by email are read, matched to the catalogue, checked against stock and credit, created in the ERP and confirmed, in seconds. An illustrative example; yours is designed around your processes.
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Starts on its own
Triggered by an email, a file, a form or an event in another system.
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Rules plus AI
AI handles unstructured input; clear business rules handle the rest.
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Exceptions by design
Unclear lines go to the right person with everything pre-filled.
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Every run logged
Full history, timings and outcomes, so you can trust and audit it.
What we build.
- 01
Order intake & entry
Orders from email, spreadsheets, PDFs and portals captured, checked and created in your system automatically.
- 02
Document workflows & approvals
Routing, reminders, approvals and audit trails for purchase requests, contracts, expenses and quality records.
- 03
Invoicing & reconciliation
Invoices generated from completed work, payments matched to invoices, and discrepancies flagged for review.
- 04
Reporting automation
Scheduled reports and live dashboards that assemble themselves from your systems.
- 05
Customer & team notifications
Status updates, reminders and alerts sent at the right moment, exactly once, through the right channel.
- 06
Data sync between tools
Records kept consistent across CRM, ERP, accounting and spreadsheets without manual exports.
How we automate
Map the real process
We document how work actually flows today, including the workarounds, before automating anything.
Rules first, AI where needed
Predictable steps run on rules. AI is added only where inputs are unstructured.
Exceptions by design
Every workflow knows what to do when something unexpected happens, and tells a person.
Observable and reliable
Logging, retries and alerts mean you know when something fails, before your customers do.
Cost & timeline
What it costs, and why.
There is no minimum project size. Each project is priced on its scope, complexity, integrations and the level of customisation it needs, and you get a written proposal with scope, timeline and price before committing to anything.
What determines the cost
- ·Number of steps, systems and exception paths
- ·Whether systems offer APIs or need custom connectors
- ·Volume and timing requirements (batch vs real time)
- ·Need for a review interface for your team
- ·Monitoring and support expectations
Typical timeline
A single well-defined workflow is often automated in 2–6 weeks. Multi-department automation programmes are delivered workflow by workflow, highest impact first.
Technology we typically use
- Event-driven workflows
- Scheduled jobs
- Webhooks & APIs
- Email & document parsing
- Low-code platforms (e.g. n8n, Make) where they fit
- Logging, retries & alerting
Proof
Where we’ve done this.
Business Process Automation
Questions, answered.
Which processes should we automate first?
Start where volume is high, rules are stable and errors are costly: order entry, invoice processing, data sync between systems and recurring reports are typical first candidates. Our free Business Automation Assessment helps identify them.
Do you use low-code tools like n8n or Make, or custom code?
Both, depending on the job. Business-critical, high-volume workflows are usually built in code for reliability and control. Simpler flows that your team wants to adjust themselves can live on a low-code platform.
What happens when an automated workflow hits something unexpected?
It stops safely and asks a person. Every workflow we build has defined exception paths, logging and alerts, so nothing fails silently.
Let’s scope your project.
Tell us what you want to build or improve. We’ll come back with honest advice on business process automation and whether it’s the right approach.
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We reply within one business day
A real person reads your message, not an autoresponder.
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A 30-minute call
We understand the goal, the constraints and the systems involved.
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A clear proposal
Scope, timeline and cost in writing, before you commit to anything.
- info@eightvisions.io
- Office
- Tornimäe tn 5, Tallinn, Estonia